Frequently Asked Questions
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Getting Started
How do I bleep out words in a video?
Upload your file, and we'll transcribe it automatically. Then click the words you want to censor, pick your bleep sound, and download the censored version.
Do I need to create an account?
No! You can use the free browser-based tool at /bleep without signing up. Creating an account gives you access to cloud processing for longer files and saving projects.
What's the difference between browser mode and cloud mode?
Browser mode processes everything on your device — completely private, no upload needed. Cloud mode uploads your file for faster processing of longer files (over 5 minutes).
Privacy & Security
Is my data private?
In browser mode, your files never leave your device. In cloud mode, files are encrypted in transit and at rest, processed securely, and you can delete them anytime from your Studio.
Is this FERPA friendly for schools?
Browser mode is fully FERPA-friendly since no student data leaves the device. Cloud mode uses encrypted storage and processing. Contact schools@bleepthat.sh for institutional compliance questions.
Pricing & Billing
How much does it cost?
Browser mode is completely free with no limits. Cloud mode comes with free minutes on signup, and premium plans start at $9/month (or $5/month for educators).
Can I cancel my subscription?
Yes, anytime. Go to Studio → Settings → Manage Billing to cancel through the Stripe portal. You'll keep access until the end of your billing period, and unused minutes transfer to your free balance.
Troubleshooting
My transcription failed. What should I do?
Try re-uploading your file. If the issue persists, convert your file to MP4 or MP3 format first. For very long files (over 2 hours), try splitting them into shorter segments.
Why is my bleep taking a long time?
Bleep processing time depends on file length. A 10-minute video typically takes 30-60 seconds. Longer files take proportionally longer. You can safely leave the page — we'll email you when it's done.
I'm getting 'Insufficient minutes remaining'. What does this mean?
You've used all your free cloud minutes. You can upgrade to a premium plan for more minutes, or use the free browser-based processing (no cloud minutes needed) on the /bleep page.
What file formats are supported?
We support MP4, MP3, WAV, WebM, OGG, M4A, FLAC, and most common audio/video formats. If your file isn't working, try converting it to MP4 (video) or MP3 (audio).
Still have questions? Email us or view our plans